Personal Data required to start the registration process are your name, biological sex, country of residence, email address and your date and hour (optional) of birth (age).
Registration process also requires you to agree to the Terms and Conditions and this Privacy Policy by clicking “I accept the Terms and Conditions” and “I consent to the processing of my personal data and accept the Privacy Policy”.
By clicking “I consent to the processing of my personal data and accept the Privacy Policy” “Register” you are telling us that you expressly consent to ZEEQUEST collecting, processing, and storing your Personal Data, including special category data (such as Data Concerning Health), as described in this Privacy Policy and in any other documents referenced in this Privacy Policy.
Account Information
Email address, Your first name, Your last name, Your birth date and (optional) time of birth (age), Your biological sex, Your country of residence, Your other Personal Data you voluntarily include, Type of your device using for registration and software, Location of the device, Device language, IP address
Service Information
Mandatory parameters, Report on the interpretation of mandatory parameters (potential health conditions)
Credit Card/Payment Information
Payment information such as your billing address(es), when you purchase a payable service from ZEEQUEST. Please note that any credit card information is processed by providers of payment services and not ZEEQUEST.
Your Communications
Information you provide in communications with ZEEQUEST.
Computer and Mobile Device Information
Information about how you access Services (as defined in the Terms and Conditions).
Information from your use of Services
Information about your use of Services, such as when you access your profile, location of the device, device language, IP address and related activities.
Personal Data (Account Information and Service Information)
We use your Personal Data to provide, personalize, improve, update and expand our services. This includes: Authenticating your access to Services, and improving ZEEQUEST information security; Processing your payments for purchased services (via payment provider); Conducting statistical research; Provision of functionalities of Services to you; Conducting interpretation of the mandatory parameters through Services in order to provide you with the requested results; Detecting and protecting against error, fraud, or other criminal or malicious activity; and enforcing our Terms and Conditions.
Communications
We use your Personal Data to communicate with you about Services, such as when we: Respond to your inquiries in relation to Services; Inform you about activities and results related to your use of Services; Inform you of product changes or new similar products and services; Provide you with information or request action in response to technical, security, legal and other operational issues.
Scientific and Research Purposes
In order to support the research on development of AI and the corresponding care paths, we may use your data, pseudonymized or anonymized (without us being able to identify you) for research purposes. This may include sharing your data with carefully selected third party research institutions. By accepting our Terms and Conditions and our Privacy Policy and by performing measurements through Services, you agree to the fact that your measurements are being processed for the purposes of the provision of Services and to be used in accordance with Article 89 GDPR and preferably pseudonymized for the purposes of research and testing of Services. As such, your measurements may be reviewed by our employees or third-party consultants who work for us and who are bound by strict confidentiality. The processing of your Personal Data for scientific and research purposes shall be done based upon legitimate interest. If you no longer wish that ZEEQUEST uses your Personal Data you can object to this use, we shall only be able to use anonymized data.
ZEEQUEST does not share your Personal Data with third parties without your additional consent other than as described in this Privacy Policy. The circumstances described below explain when sharing might occur:
Service Providers
We use other companies to help us provide functionalities of Services to you, which may include our group companies. As a result, these partner companies will have some of your Personal Data in their systems. Our partners are subject to contractual obligations governing data security and confidentiality consistent with this Privacy Policy and applicable laws. These processing partners include our: Payment processors, Provider of Cloud services (Hetzner Online GmbH). Please note that the above list is not final and may be subject to change, depending on current circumstances.
Legal or Regulatory Process
We may share your Personal Data if we believe it is reasonably necessary to: Comply with valid legal processes (e.g., subpoenas, warrants); Enforce or apply the ZEEQUEST Terms and Conditions; Protect the security or integrity of Services; or Protect the rights, property, or safety of ZEEQUEST, our employees or users. If we are compelled to disclose your Personal Data to law enforcement, we will do our best to provide you with advance notice, unless we are prohibited under the law from doing so or such action would circumvent the purpose of the enforcement.
Research Institutions
We may share your Personal Data in the manner as disclosed in section 6 above with applicable research institutions.
Merger or Acquisition
In the event of a full or partial merger, or the takeover of ZEEQUEST in full or in part, we shall be permitted to relay your Personal Data to a third party for the purpose of executing the transaction, including a due diligence review. In that case, ZEEQUEST shall require the said third party to use any Personal Data only in strict compliance with the present Privacy Policy. In the event of a commercial transaction concerning our assets or part of the company, Personal Data may be transferred to a third person.
We are committed to giving you control over your personal data to the furthest extent possible and in order to do so you can exercise certain rights which affect how we process your personal data. You can read a more detailed description about those rights below.
Right to lodge a complaint with a supervisory authority (Article 77 GDPR)
You have the right to lodge a complaint with a supervisory authority.
Your right to complain exists without prejudice to any other administrative or judicial remedy. You have the right to lodge a complaint with a supervisory authority in the EU/EEA member state of your habitual residence, place of work, or place where the alleged infringement of applicable data protection laws has allegedly occurred. You can find the competent supervisory authority in the relevant EU/EEA member state on this list.
Right to withdraw consent (Article 7.3 GDPR)
You have the right to withdraw your consent at any time.
This can easily be done in the Application under privacy settings or contact us via the contact details at the beginning of this Privacy Policy.
The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
If you withdraw your consent, we may not be able to provide you with the Services and you should discontinue using the Services.
Right to access (Article 15 GDPR)
You have the right to obtain confirmation as to whether we are processing personal data concerning you or not.
Generally, ZEEQUEST retains Personal Data on our system until our users inform us of their desire to delete their data or close their accounts.
In some cases, we choose to retain usage information (e.g., visits to sites) in a depersonalized or aggregated form.
Once aggregated, this information ceases to be personal and will not be subject to ZEEQUEST user deletion requests.
Account Information Service Information
During the contractual relationship and for the subsequent 2 years, unless the user exercises its right to be forgotten. 10 years after non-use of the application by users, unless the user exercises its right to be forgotten.
Payment Information
During the contractual relationship and for the subsequent 10 years due to tax regulations. As mentioned above, if you have chosen in-app payment or your operating system only supports in-app payment, ZEEQUEST does not process any payment information.
Communications
During the contractual relationship and for the subsequent 5 years.
You can delete your Personal Data retained by ZEEQUEST by contacting us via email support@zeequest.com.
Please note that there may be some latency in deleting your Personal Data from our backup systems after it has been deleted from our systems.
Also, our partners may retain certain information they receive from us in order to comply with laws or regulations that may require them to do so.
ZEEQUEST may also retain certain information as reasonably necessary to comply with our legal obligations (including law enforcement requests), resolve disputes, maintain security, prevent fraud and abuse, as well as to comply with tax, payment industry, securities, and clinical regulatory compliance requirements.
Services is intended for your personal use.
If you want to help others, please do so by encouraging them to download their own version of Services application.
This could help them to improve their time, health, social relations and finances.
ZEEQUEST maintains a comprehensive information security program designed to protect our customers’ Personal Data using administrative, physical, and technical safeguards.
The specific security measures used are based on the sensitivity of the Personal Data collected.
We have measures in place to protect against inappropriate access, loss, misuse, or alteration of Personal Data under our control.
ZEEQUEST regularly reviews our security and privacy practices and enhances them as necessary to help ensure the integrity of our systems and your Personal Data.
We use latest standard security mechanisms while processing and storing Personal Data, and we only partner with security companies that meet and commit to our security standards.
While we cannot guarantee that loss, misuse or alteration of data will not occur, we use reasonable efforts to prevent this.
We shall constantly strive to keep your Personal Data safe on our servers which are situated inside the European Economic Area.
It is also important for you to guard against unauthorized access to your Personal Data by maintaining strong passwords and protecting against the unauthorized use of your device.
We request that all users assume their responsibility in protecting all login data and to immediately notify us of any unauthorized use of your individual Account.
Your information, including Personal Data, may be transferred to — and stored on — servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that processing.
ZEEQUEST will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the GDPR, and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal data.
We may modify this Privacy Policy at any time, but we will provide prominent advance notice of any material changes, such as posting a notice through Services application, on our website, or by sending you an email, to provide you the opportunity to review the changes and choose whether to continue using Services.
We will also notify you of non-material changes to this Privacy Policy as of their effective date by posting a notice through Services application, on our website, or by sending you an email.
Your continued use of Services after notice of non-material changes means that you consent to the updated Privacy Policy.
Where you have consented to data processing, your consent provides the legal basis to process your Personal Data.
You have the right to withdraw consent at any time. Please note that your withdrawal of consent to collect and process your Personal Data will not affect the lawfulness of processing your Personal Data based on your consent before you withdrew your consent.
We also process your Personal Data on the basis of contractual necessity to perform a contract we have with you.
We do not process your credit card or other payment means information, since this is the responsibility of the payment service provider.
We may also process your Personal Data on the basis of our legitimate interests, including in providing and improving Services.
For example, ZEEQUEST has a legitimate interest in understanding your login history so we can assess your interaction with Services.
We use your Personal Data to keep Services safe and secure and we do so as it is necessary to pursue your and our legitimate interests in ensuring that Services is secure, and to protect against fraud, spam and abuse.
Where we rely on legitimate interests to process your Personal Data, you have the right to object to such processing.
You can use your Privacy Settings to control certain ways in which we process your data.
You can also contact us, using the details below, to object to other forms of processing.
Services customers can reach us at any time by writing us at support@zeequest.com.
In addition, you also have a right to lodge a complaint about how we handle your Personal Data with your relevant regulatory authority in terms of the applicable law that applies to you.
The European Commission
https://ec.europa.eu/info/about-european-commission/contact/problems-and-complaints_en
European Commission, Secretary-General, B-1049 Brussels, BELGIUM
3222964335
The independent Data Protection Authority per Member State of the European Union
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
